Cedar Creek Pet Resort in Jackson, WI Open now

Reviews about Cedar Creek Pet Resort

• ★ ★ ☆ ☆ ☆

  January 22, 2020, by Kelly Schmocker
  I was overcharged for extra exercise for one of my two dogs when they were boarded a Saturday overnight there and was not sent home with the treats I had brought for them when I picked them up. I was told that they keep the treat bags and do NOT send them back home with the owners to try to keep the owners from bringing treats for their pets in the future. Or.....you could have just told me not to bring any treats to begin with. When I drove back there to get the treat bag back I was told they were all thrown into a pile and she didn't know which ones were mine anymore and I wound up taking home a smaller bag of someone else's treats. So what do you do with the treat bags then?? You obviously don't give them to the pets that are boarded there and you certainly don't give them back to the owners when they pick their pets back up, so the staff gets to keep them then? Isn't that stealing? I gave two stars because the staff was friendly and nice and they did fix the overcharge but I will not be bringing my pets back here ever again!